Managed IT support

SOFTNET

Someone to call when the office network stops. Based in Kuala Lumpur, Kuala Lumpur.

What the record shows

Everything below is counted from the public record. We do not write descriptions of companies we have not visited.

Review record
5.0★ from 20 Google reviews.
Beyond IT
Filed under 4 industries, so it works outside IT and security as well.
Hours
Standard weekday hours, Monday to Friday. Ask separately about after-hours cover.
Filed under
Computer support and services · Consultant · Design agency · Marketing agency

Ask for

Get the response window in writing. Ask what counts as a critical fault, when the clock starts and stops, and whether after-hours cover is included or billed on top — those three answers decide what the contract is actually worth.

This applies to managed IT support as a category. It is not a statement about this company — we hold a name, an address, tags and a Google rating, and nothing more can honestly be said from that.